TERMS & CONDITIONS
These are the terms and conditions on which I, Bump to Baby, provide services to you.
By booking with Bump to Baby, you are fully agreeing to these terms and conditions.

GENERAL TERMS THAT APPLY TO ALL COURSES
  • Please read the terms and conditions carefully. By booking a course you are fully agreeing to these terms and conditions.
  • It is your responsibility to ensure that the course that you have booked is suitable for your requirements.
  • I can offer advice but accept no liability in the event that the content does not meet your requirements.
  • All courses must be paid for in full at the time of booking.
  • All bookings must be made at least 48 hours in advance.
  • Bump to Baby reserve the right to alter the course venue, dates and time at any point but will endeavour to give adequate notice.
  • All participants are required to observe all policies regarding health and safety, security, and personal conduct.
  • In the event of a breach of policy, Bump to Baby reserves the right to refuse you service, or not complete a service.
  • A refund shall not be offered in this event.
  • All Courses are charged on a 'per family' basis, including one (1) baby and at least one (1) parent/caregiver per family.
  • Additional babies (e.g., twins, triplets, Irish twins, etc.) incur the following charges:
    • One (1) additional baby: $20
    • Two (2) additional babies: $35
    • Three (3) additional babies: $45
  • If you have multiple babies (e.g. twins, triplets, Irish twins, etc...) you will need to bring another person, preferably another parent or caregiver, to assist you with massaging your babies. 
  • To maintain a relaxing & tranquil atmosphere for you, your baby, and any other participants, all cell phones are to be silenced or turned off upon arrival. Cell phone use is not permitted once the session has started, except in an emergency.
  • Bump to Baby may take photographs and/or videos during classes and other activities for publication on our website and for marketing purposes. While permission will always be asked at the time, by agreeing to these terms and conditions you are granting Bump to Baby the right to use the photographs/videos and any adaptations of them, for all general purposes in relation to Bump to Baby.
  • Photographs of your baby will never be taken without your permission. Photographs of your baby while naked during the massage will always be censored before publishing unless parental/guardian permission is given.
  • Services rendered cannot be refunded.
TERMS THAT APPLY TO ALL GROUP COURSES (incl. Events & Corporate Packages)
  • Please read the terms and conditions carefully. By booking a course you are fully agreeing to these terms and conditions.
  • It is your responsibility to ensure that the course that you have booked is suitable for your requirements.
  • I can offer advice but accept no liability in the event that the content does not meet your requirements.
  • There is a minimum of 3 families (with at least one (1) baby and one (1) parent/caregiver per family) required for all Group Courses (including Events and Corporate Packages).
  • In the event that minimum numbers are not met, alternative dates will be offered. 
  • There can be a maximum of 10 families in a session; if there are more than 10 families, separate sessions can be held (e.g. 10:30am and 12pm).
  • All Group Courses (incl. Events & Corporate Packages) are charged on a 'per family' basis, with one (1) baby and at least one (1) parent/caregiver per family.
  • Groups comprising six or more families are eligible for discounts of up to 20% per family on Events/Corporate Packages.
GIFT CERTIFICATES
  • Gift certificates are sent via email directly to the recipient. It is your responsibility to ensure that email address supplied is valid and correct.
  • Gift certificates are valid for 12 months from date of purchase.
  • Gift certificates are non-refundable and are not redeemable for cash.
LATE POLICY
  • If you are late to your session, I am generally unable to extend your session beyond your original appointment time, however you are entitled to whatever time is left in your appointment.
  • No refunds will be offered for any time missed.
  • If you think you may be more than 15 minutes late, please let me know as soon as
  • possible. I will offer alternative dates where available.
CANCELLATION POLICY
  • All courses booked with Bump to Baby are paid for in full at the time of booking.
  • Bump to Baby reserves the right to cancel a course for any reason, at any time.
  • In the event of cancellation made by Bump to Baby, alternative dates will be offered where available, or a full refund given.
  • In the event that you change your mind after purchasing a course, no refund shall be offered.
  • If you have booked an appointment but need to cancel, I ask for a minimum of 24 hours’ notice, so that another participant can fill your space.
  • An alternative date will be offered, and your course will continue from that date.
  • If less than 24 hours’ notice is given, no refund shall be offered. Alternative dates will be offered where available, however this cannot be guaranteed. 
  • If you are absent from any of the individual sessions of your course without notice (“No Show”), then I am unable to offer a refund or alternative dates.
  • If three or more consecutive appointments are missed with notice given, neither a refund nor alternative dates shall be offered. Any remaining dates in the course will still be fulfilled.
  • If three or more consecutive appointments are missed without notice, neither a refund nor alternative dates shall
  • be offered. Any remaining dates in the course will be forfeited without a refund.
CANCELLATION DUE TO COVID/SICKNESS
  • If you or a household member show COVID-19 symptoms, have been in close contact with a positive case, or are feeling unwell, please let me know as soon as possible.
  • Do not attend the session if you are feeling unwell.
  • I will offer alternative dates where available.
  • In the event that alternative dates are not available, a gift certificate will be offered
  • instead. No refund will be offered.

PRIVACY POLICY

Your contact information and family details will not be shared with any third parties.
Please see our Support/Privacy Policy for full details.